I'm writing to complain you regard the lower quality of Buff Barton Black 1.6-1.8mm.
On 18 Nov 2015, we received 48,173 sqft for invoice 786/A-087/15-16.
My colleague inspected and found that most of them are un standardized in term of thickness, elongation and sheet size.
The thickness are lower than 1.6mm. Some pieces are 1.3,1.4 and 1.5The elongation is lower 45% and sheet sizes are varies which almost are lower than 15 sqft.
Please see below table for more information.
We're very very disappointed that you didn't control the quality and QC before dispatching.
I ever inform you regard this matter before and you confirm to improve quality to meet our standard.
Anyway, we try our best to use the unexpected leather from previous lot since those have been remaining in our inventory.
Therefore, we regret to inform you that we have to ask for the compensate 48,173 sqft. Buff Barton Black 1.6-1.8mm for invoice 786/A-087/15-16.
We cannot accept the whole lot because it affects on cutting lost and the quality of product.
Hope you will understand and do a compensation to us soon.