1. There will be only 60 visitors at the resort at any given point of time. (A carrying capacity study identified this number and was identified as a regulation for the resort development in 1988)
2. The buildings would be modifications of the existing structure and would use the material available at the site rather than get material from outside.
3. There are 30 rooms which can accommodate 60 people. Each room DOES NOT have Air conditioner, hot water, telephone and Television.
4. Visitors are treated to a wonderful breakfast, lunch and dinner which is cooked traditionally on firewood/ coconut leaves (dried) resulting in the debris on the island being reduced and the food being tastier.
5. Visitors are allowed to fish without harpoons etc. and the fish is cooked for them by the Chef.
The staff which is employed at the resort is local to the extent of 80%. This was a conscious decision of the management of the resort as it would fit in well with the philosophy that all that happens at the island in terms of development should be localized. Further since the cooking and working at the resort was in tune with the local lifestyle there would hardly be any “resistance to change”. The training also that was given to the staff was minimal in terms of “how to” do certain things such as laying the table, making beds, etc. and they were specifically told to be “their own self” rather than put on a plastic smile and think that they exists only for the customer. The focus was more on the preservation of the island rather than on the customer. Hence customer-centric training was very minimal.