What is your standard requirement for sharpeners? Sharpening how many times for one sharpener?
The industry standard for sharpeners is that a sharpener must be able to sharpen 30 pcs graphite pencils. 1pc graphite pencil is counted as sharpened, when the graphite pencils is sharpened till the end.
Now you send me a video of a sharpener, which does not work after 7 times sharpening.--> not even one graphite pencil is sharpened till the end. So that video shows a defective sharpener!
We sell 3 pencils with one sharpener. According to your 7 times sharpening video, you have to through away the sharpener after sharpening half of the first pencil. What do you do with the rest?
Nobody will ever accept this quality, no matter, if we talk about customers or technical department in the industry. Imagine you would buy this product and the sharpeners is destroyed after sharpening 7 times, will you be satisfied with this product?
Beside this video and 7 times sharpening, we are talking about my claim which says that 6pcs out of 30pcs sharpeners are not sharpening at all, not even one time.
Please double check this with your quality department and reply. I cannot image that somebody working in the quality department would confirm that the quality is approved.