• Prepare documentation to support sales and clerical activities of departments such as:-
- Answering phone call and promptly respond to all inquiries phone calls using appropriate
etiquette or take messages.
- Greet – take care visitors efficiently.
- Assist with typing of the Banquet and Sales correspondence proposals - confirming banquet
arrangements, answering mail to the guests, memos etc in contact timely with them.
- Finalized banquet events orders on customers upcoming banquet events.
- Contact with the website for promote on the banquet sales.
• Created weekly - monthly report and updating sales Report with revenue projection by using Excel functions for calculations then created PowerPoint for present the report.
• Attend meeting with department heads in plans managed the annual budget and monthly report statement and summarizing information, administration managing other tasks to as assigned and maintain departmental reports and procedures.
• Compose, publish Banquet Function Plan to all department heads and personnel who are involved in servicing banquets function.
• Assisted in manage, planning event, attend periodic sales meetings with regular follow up, physical setting up of the venue as prepare all Banquet events function.
• Coordinate with Banquet operations and all related hotel departments and host of the function on a timely basis to ensure complete customer satisfaction.