Dear Gloria,
About 1 hour ago we got an phone call should be from your forwarder asking me to get back FORM E from Custom. I would iike to repeat again that we cannot get it back. This is the public Department not private. It is doesn’t mean complicate or difficult or refuse to support you.
I am fully understand that you have face the trouble and we would like to help no matter how difficult but we cannot solve everything you want.
Let me know what we can help you if we cannot get back Form E from custom. I will do my best to help you.
Best Regards,
Chan