It is possible to argue that nurses have a great deal of control within the pseudo-ordinary-me power domain. By actively making the client feel comfortable by behaving in a friendly manner, the nurse is able to win the client’s confidence and that in turn enables the nurse to work with the client on therapeutic issues ( Strang 1982). The nurse is most likely to set the agenda. Unlike some of Bower’s (1992) subjects, the nurses interviewed for this study did not form friendships with clients they worked with. However, they did acknowledge that they were ‘friendly’ with clients: