As we know about Countis E43 have been update the new firmware. It can be setting the CT start at 10/5.
We are concerned to the Countis E43 of 2012 that was recently sent to customer. It might be have some problem while they use.
Moreover, it is very hard for us collect to product from customer and send to you for new setting program at Singapore.
Including we must to responsibility the transportation charge and so on, which our cost will be increase as well.
Could you please send us the new firmware program?
However, we have service and technical team who have experience on the update firmware for serve to customer.
Lastly, we trust that you would understand our situation and