Responsibility:
• Provide support of incoming tickets, includingextensive troubleshooting tasks, with responsibilities covering multiple onlineservices.
• Software deployment support in productionenvironments.
• Monitoring System and Service Support statusreporting.
• Customer notification and Process Flowco-ordination for follow-up to maintain service level agreements.
• Work with Operation team for handing-off ortaking over active support issues and to create a team specific knowledge baseand skill set
Qualification:
• Bachelor’s Degree in Computer Sciences, ComputerEngineer or related fields.
• Ability to work in a high pressure and missioncritical operation environment (KPI, SLA).
• Ability to prioritize and perform multiple tasks.
• Ability to communication effectively withtechnical and non-technical persons.
• Excellent communication, interpersonal skillsand Service-minded.
• Good command of English would be an advantage.
• Shift Flexibility.
• Fresh graduates are welcome.
• Male and Thai nationality only.
We seek talented, energetic, and self-driven people to join our professional team. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work. Please submit resume stating qualifications and experience, present and expected salary, telephone number, together with a recent photo to the address below:
Interested candidates are invited to apply with full resume, stating present and expected salaries, and enclosing a recent photograph to the address below:
Responsibility:• Provide support of incoming tickets, includingextensive troubleshooting tasks, with responsibilities covering multiple onlineservices.• Software deployment support in productionenvironments.• Monitoring System and Service Support statusreporting.• Customer notification and Process Flowco-ordination for follow-up to maintain service level agreements.• Work with Operation team for handing-off ortaking over active support issues and to create a team specific knowledge baseand skill setQualification: • Bachelor’s Degree in Computer Sciences, ComputerEngineer or related fields.• Ability to work in a high pressure and missioncritical operation environment (KPI, SLA).• Ability to prioritize and perform multiple tasks.• Ability to communication effectively withtechnical and non-technical persons.• Excellent communication, interpersonal skillsand Service-minded.• Good command of English would be an advantage.• Shift Flexibility.• Fresh graduates are welcome.• Male and Thai nationality only.We seek talented, energetic, and self-driven people to join our professional team. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work. Please submit resume stating qualifications and experience, present and expected salary, telephone number, together with a recent photo to the address below:Interested candidates are invited to apply with full resume, stating present and expected salaries, and enclosing a recent photograph to the address below:
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