For a manager, it should not matter much exactly how or when
people get their work done, just as long as they produce good results.
AnSWEr: Agree. Focusing on results, or outcomes, can be a highly effective
approach to department level control in many organizations. Employees resent
being micromanaged and don’t like being treated like children. Most managers fnd it necessary to set some reasonable boundaries for correct behavior, but greater control emphasis is placed on outcome control to achieve highest performance.