Diamond Grains has 5 departments for organization development. Those areproduction, IT, public relation, service and accounting departments. For the department of production, their responding is to control the production process of product to make the best granola for customers. The department that has responsibility to contact with the customers; answer their questions and maintains good relationship with them is the department of Public Relation that works simultaneously with IT department. Diamond Grains also has delivery service that belongs to service department.