Hi Leanne,
I'm afraid I'm still yet to hear from Khun Nok.
I'm terribly sorry to keep dragging on, but I can't seem to trace the payment and really need a confirmation of the date at least to help me (bank slip / receipt would be ideal).
It may very well be the case the payment has been made, but as the references are sometimes randomly generated or unrelated to the hotel name it can be hugely difficult to trace these. This becomes particularly challenging when considering our 1000+ hotels and commission payments too!
Please do advice me soonest.