Industrial revolution was believed to be the only solution to social problems such as
poverty and unemployment. However, at present the services sector promises to fulfill
the task. Services touch the lives of every person everyday, be it in the field of food
services, communication, leisure services or financial services, to name a few. Our welfare
and the welfare of our economy are now based on services. Services lie at the very hub
of economic activity in any society. It is no wonder that the services sector will be the
biggest driver of new economic growth and profit earner in the new millennium for the