1. Determine the desired objectives of your efforts. (Objectives)
2. Verify the consumers you wish to influence in order to reach your objectives. (Target market selection)
3. Decide on the media, groups, and individuals that will be able to reach your target market most effectively. (Connectors)
4. Communicate compelling reasons for consumers in your target market to pursue exchanges with your organization, and give connectors a reason to pass on your information to the consumers within their sphere of influence. (Message)
5. Measure the amount of activity generated by selected connectors and the resulting behavior of your target market relative to your goals. (Measure)