- support warehouse delivery control
- provide information about product as imported to customs clearance.
- operate with customs about formal request supporting doc.
- manage primary expense the office payment
- responsible with the import document form the other forwarder to IBM (when the audit request / customer (IBM) request)
- coordinate with other forwarder until the shipment clearance for customs.
- monthly testing import document for pick up the error shipment to clear customs again. (POA Shipment)