Identifying the Right Collaboration Opportunities
How to find the best use cases and greatest business value among a host of collaboration opportunities.
For generations, business was conducted in-person or over the phone. Employees would collaborate within their office environment. They would travel to meet with customers. Or they would connect via telephone. Then, email changed everything.
With the shackles of time and location removed, opportunities for collaboration and communication mushroomed.
People started working from home, on the road, and at coffee shops.
They were able to communicate across great distances, quickly and without regard for time of day.
“Email transformed global business,” says Hans Hwang, vice president of collaboration...