Bulk actions you can perform on console contents (universal client only)
In the universal client, you can perform actions on multiple tickets or knowledge articles at the same time; for example, in the Ticket console, you can change the assignee, update the status, and follow multiple tickets in a single action. Select the check box next to a ticket or knowledge article, or select the check box at the top left of the table to select all of the table's contents.
Bulk actions you can perform on console contents (universal client only)In the universal client, you can perform actions on multiple tickets or knowledge articles at the same time; for example, in the Ticket console, you can change the assignee, update the status, and follow multiple tickets in a single action. Select the check box next to a ticket or knowledge article, or select the check box at the top left of the table to select all of the table's contents.
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