Today (02/04/2015), the Computer Design company had a meeting with the Sodick & HSM Machinery.
Topic are:
Ordered Plastic injection machine (Sodick-GA150),
And the problem is still not resolved after the machine were sent last 2 months ago (Sodick-GA150 x 2 Unit).
Due meeting had a concluded by now.
1. New Ordered Sodick-GA150 is scheduled send on Feb,05.2015.
Conclusion: Computer Design Client has requested the cancellation of this Order.
Cause : Because the problem with the machine that sent the previous 2 machines does not resolve and non planning.
2. The problem is still not resolved after the machine were sent earlier 2 machines (Sodick-GA150 x 2 Unit).
Conclusion: The Sodick aims to solve problems. Within a month this February by make a planning and schedule for customer.
Main problem:
- Screw Type for Plastic mix color not clear?
- Hydraulic oil temperature over heat and non stable control.
Customer Computer Design will not be paid out to Hitachi leasing company until Sodick is resolved successfully.
Sodick had acknowledge the terms of this, the HSM does not have to make payments to the Sodick machine until the problem is corrected it and got payment from leasing company.
** The data That change will notice. **
Kindly note