1. “I want to make sure you understand that I’m not selling or promoting anything. I’m
calling in regard to a very important study we’re doing that will have a direct impact on the types
of activities and programs that are available for children in our community. I was wondering if
this would be a good time to go through the survey with you. It only takes about [NUMBER OF]
minutes.”
2. “I’m sorry, I realize I’ve called at a bad time, but we are conducting a very important
study that will have a direct impact on the types of activities and programs that are available for
children in our community and I’d like to have a chance to get your opinions. When would be the
best time to call you back?” (Be sure to use assertive language such as, “When can I call you
back?” instead of “Can I call you back?”)