Prepare the environment for the interview
When carrying out job interviews one of the most important parts of the process is making sure that you’re interviewing in the right environment. If you are lucky enough to work for a large organisation the HR department may do this for you, but I believe if you are the only or main interviewer you also have a responsibility to see that everything is well arranged, particularly inside the interview room.
It is important to think of both the physical environment and the atmosphere that you want to create. A poor interview environment can disadvantage candidates and impact on their performance in the interview.
• Smile: There is nothing worse for a candidate to go into an interview and feel that they are not welcome. This may seem obvious but if interviewers have been seeing people all day, they can easily be tired. However, it is important that every candidate is made to feel that they have an equal chance of being appointed.
• Interview: Be clear to candidates how interview is going to be run such as inform them about length of interview, when they will have the opportunity to ask questions, etc.
• Candidate information: Make sure that you skim read candidate information before they come into the room. There is nothing worse for a candidate when an interviewer makes mistakes about them or says that they have not read about them recently.
• Timing: Keep to time. If you start running late this can disadvantage candidates
• Language and tone: It should go without saying that you should always be speaking professionally to candidates. Do not be sarcastic, patronising or show anger to candidates.
Review interview guide and job specifications
• Tell me about yourself.
• What are you immediate objectives? What are your future aspirations?
• What are your strengths and weaknesses?
• What interests you in the position and/or our company?
• What do you know about our company?
• What are your hobbies or interests? What do you do in your spare time
• Physical attributes (state of health, aged, speech)
• Attainments (highest level of education completed, relevant market experience, ability to supervise/manage)
• Aptitudes (verbal reasoning; numerical aptitude)
• Interests (social activities; sporting activities)
• Personal circumstances (ability to work shifts; full or part time)
Conduct the interview
• Determine your objective
• Outline your areas
• Pick the location.
• Observe standards of etiquette
• Open with standard rapport/small talk
• Distinguish open and closed questions
• Use notations to record impressions
• Hide your notepad and pen
• Use tact when exploring sensitive issues
• Contradict with caution
Evaluate the application
In recruitment, impartiality is not just an ethical issue. It can also be a legal matter if an appointment is seen as unfair and a complaint is made. Therefore, it is important to observe and maintain consistent standards when interviewing and evaluating candidates at all times.
Evaluation could include:
• Application documentation – contents of CV and covering letter;
• Knowledge – the knowledge required to successfully perform the role;
• Skills – necessary technical skills;
• Education – the qualifications necessary to perform the role;
Prepare the environment for the interview
When carrying out job interviews one of the most important parts of the process is making sure that you’re interviewing in the right environment. If you are lucky enough to work for a large organisation the HR department may do this for you, but I believe if you are the only or main interviewer you also have a responsibility to see that everything is well arranged, particularly inside the interview room.
It is important to think of both the physical environment and the atmosphere that you want to create. A poor interview environment can disadvantage candidates and impact on their performance in the interview.
• Smile: There is nothing worse for a candidate to go into an interview and feel that they are not welcome. This may seem obvious but if interviewers have been seeing people all day, they can easily be tired. However, it is important that every candidate is made to feel that they have an equal chance of being appointed.
• Interview: Be clear to candidates how interview is going to be run such as inform them about length of interview, when they will have the opportunity to ask questions, etc.
• Candidate information: Make sure that you skim read candidate information before they come into the room. There is nothing worse for a candidate when an interviewer makes mistakes about them or says that they have not read about them recently.
• Timing: Keep to time. If you start running late this can disadvantage candidates
• Language and tone: It should go without saying that you should always be speaking professionally to candidates. Do not be sarcastic, patronising or show anger to candidates.
Review interview guide and job specifications
• Tell me about yourself.
• What are you immediate objectives? What are your future aspirations?
• What are your strengths and weaknesses?
• What interests you in the position and/or our company?
• What do you know about our company?
• What are your hobbies or interests? What do you do in your spare time
• Physical attributes (state of health, aged, speech)
• Attainments (highest level of education completed, relevant market experience, ability to supervise/manage)
• Aptitudes (verbal reasoning; numerical aptitude)
• Interests (social activities; sporting activities)
• Personal circumstances (ability to work shifts; full or part time)
Conduct the interview
• Determine your objective
• Outline your areas
• Pick the location.
• Observe standards of etiquette
• Open with standard rapport/small talk
• Distinguish open and closed questions
• Use notations to record impressions
• Hide your notepad and pen
• Use tact when exploring sensitive issues
• Contradict with caution
Evaluate the application
In recruitment, impartiality is not just an ethical issue. It can also be a legal matter if an appointment is seen as unfair and a complaint is made. Therefore, it is important to observe and maintain consistent standards when interviewing and evaluating candidates at all times.
Evaluation could include:
• Application documentation – contents of CV and covering letter;
• Knowledge – the knowledge required to successfully perform the role;
• Skills – necessary technical skills;
• Education – the qualifications necessary to perform the role;
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