GfK is currently seeking a suitable candidate to join its team to expand Retail Audit research business in consumer retail market, covering the dynamic markets with focus on existing panels such as Consumer Electronics, Household Appliance, IT, Telecom ,Camera and Automotive.
This position provides direct support to the Senior Account Manager in ensuring the overall country revenue targets, for their specific product groups, are met thereby maximising Company revenues.
• Ensure that the appropriate level of service and support is provided to maximise client retention and contract renewals.
• Continually innovate, develop and suggest enhancements to the client servicing function such as new methods of analysis or service techniques.
• Establish, develop and maintain positive working relationships with client contacts at all levels at all times.
• Ability to deliver high quality presentations to clients and retailers where required.
• Fully responsible for product data quality.
• Identify potential improvements to product sales and marketing and discuss possible strategies with Senior Account Manager/Country Manager and Regional.
• Maintain up to date market knowledge on all product categories audited by undertaking regular market visits, at least once a week, to keep abreast of the current and future market offerings, and regularly performing model comparisons to build a high level of product knowledge.
• Understand the channel definition, track existing channels and monitor the development of new channels.