Hospitality is similar to tourism, definition of hospitality have been approached from a number of different perspective. Hospitality is concerned with the provision of physiological and psychological comfort within defined levels of service. The outer primary interacting element is that of the social relationship fostered by the warm ,Friendly , welcoming , courteous, open , generous behaviour of the host creating the hospitable social environment . This promotes the positive feeling of security and comfort created by physical structure , design , décor and location of facility . Buttle (1986) Demonstrates marketing – orientation by introducing ideas of customer satisfaction and dissatisfaction . Berger 1984, in Lockwood and Jones, is brief and to the point , arguing that hospitality is essentially the business of providing security and meeting the physical and psychological needs of guests.