The rationality of e-government strategy requires that e-government systems help meet the need of the public sector organization, An e-government strategy should therefore be firmly rooted in one particular element from the organizational context: the wider organizational or business strategy for the whole agency. Business strategy answers the questions we noted earlier, but in a broader framework than e-government strategy.
If first asks, ‘Where are we now?’ An answer would include details of the organization’s current structure and functions; key client groups; existing problems that need to be addressed; and important current and forthcoming factors – particularly policies and political priorities – within the internal and external environment. As with the IS audit, this quite often includes a SWOT analysis: details of current organizational strengths and weakness, external opportunities that may present themselves and threats to its operation, including current constraints.