Joint reflections
For each assignment part your group member is required to write a Joint Reflection covering two aspects related to the following two experiences you have had with this assignment:
1. Your collaboration experience:
• working with another person,
• taking a fair share of the work,
• motivating another person,
• giving and receiving criticism, and
• writing collaboratively.
2. Your learning about services marketing experience:
• deciding upon an appropriate subject organisation,
• deciding upon and applying appropriate service audit, research and design methods, and
• collecting data for the services audit and design evaluating elements of the services mix developing appropriate recommendations.
Set out your reflection in the following four parts: (a) what you did, (b) what you did well, (c) what you didn’t do so well and (d) what you will do better next time (e.g. in Part B or in a similar group-work situation). Check that your Part B reflections comments on how you addressed the issues identified in your Part A reflection. Present your reflections on Assignment 2A and Assignment 2B as separate pages within the shared wiki.