Outcome fairness is a perception on the judgment that the consequences of a decision to
employees are just. One employee’s consequences should be consistent with other
employee’s consequences. For example, several employees went out for lunch, returned
drunk and were warned. A few days later, another employee was fired for being drunk at
work. Employees might conclude that outcomes are not fair because they are inconsistent.
Another basis for outcome fairness is that everyone should know what to expect.
Organizations promote outcome fairness when they clearly communicate policies regarding
the consequences of inappropriate behavior. Employee manuals, training sessions, job
descriptions, performance standards, and posted notices are some ways rules can be
communicated. Finally, the outcome should be proportionate to the behavior. Terminating an
employee for his first time being late to work would seem out of proportion to the offense in
most situations.
Outcome fairness is a perception on the judgment that the consequences of a decision toemployees are just. One employee’s consequences should be consistent with otheremployee’s consequences. For example, several employees went out for lunch, returneddrunk and were warned. A few days later, another employee was fired for being drunk atwork. Employees might conclude that outcomes are not fair because they are inconsistent.Another basis for outcome fairness is that everyone should know what to expect.Organizations promote outcome fairness when they clearly communicate policies regardingthe consequences of inappropriate behavior. Employee manuals, training sessions, jobdescriptions, performance standards, and posted notices are some ways rules can becommunicated. Finally, the outcome should be proportionate to the behavior. Terminating anemployee for his first time being late to work would seem out of proportion to the offense inmost situations.
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