Khun Maythanee,
These is long stories for discussion, What is the cause that happen detention charge?
We had 2 shipments for direct ship from ThyssenKrupp supplier, we accept for all detention of first shipment related BL# SHA137498412 because CST failure for wrong shipping document to consignee.
But 2nd shipment, we don’t know what reason that clearance delay at destination.
Therefore, Ceva used history e-mail of 1st shipment detention acceptance to mention and force CST to paid the cost.
This is unacceptable for us!!
However, CST are agree to paid half of detention cost of 2nd shipment to finalize the problem with Ceva due to CEVA’s staff fault for wrong header of approve mail.
Why you still billing FULL detention charge to us? That’s why we reject for your billing.
In addition reason, we never paid any charge to Ceva by USD or AUD currency.
We accept only for THB currency for payment.
Khun Maythanee,
These is long stories for discussion, What is the cause that happen detention charge?
We had 2 shipments for direct ship from ThyssenKrupp supplier, we accept for all detention of first shipment related BL# SHA137498412 because CST failure for wrong shipping document to consignee.
But 2nd shipment, we don’t know what reason that clearance delay at destination.
Therefore, Ceva used history e-mail of 1st shipment detention acceptance to mention and force CST to paid the cost.
This is unacceptable for us!!
However, CST are agree to paid half of detention cost of 2nd shipment to finalize the problem with Ceva due to CEVA’s staff fault for wrong header of approve mail.
Why you still billing FULL detention charge to us? That’s why we reject for your billing.
In addition reason, we never paid any charge to Ceva by USD or AUD currency.
We accept only for THB currency for payment.
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