4. Analysis and Discussion
The essence of process innovation for developing
economies is necessary for global competency. Fasil and
Osada (2009) indicated that TQM is fundamental to
innovation and sustainable growth in developing countries.
Similarly, in this research the potential of TQM to process
techno-innovation was clearly seen to be effective.
4.1 Overall relationship of the five factors
From this study we have learnt that TQM affects the five
factors in a network like. The achievements in one factor
are reflected in another factor. Conditions that influence
one factor also cause revelation in the other factor.
Especially, corporate culture and human resource factors
are predominantly influential to the process technoinnovation.
Three pillars are fundamental in the
relationship vis-à-vis: human resource, process &
technology, and corporate culture (working condition).
See figure-1 & table-4.