Hi Phichairak,
We have the following Astral product codes and serial numbers which were shipped to Saint Medical. These items are affected by the FSN on the Astral Battery.
New Astral batteries part number 19620 (Qty: 2 pcs) will be shipped to Singapore and further arrangements will be made with you to have them delivered to you.
I have attached the Tech Note on the Astral Battery replacement for your reference. Please use this instruction when replacing the Astral batteries with the new ones and update the records at the end of the Tech Note accordingly.
The completed forms will need to be sent to us at the following email address.
GSSLevel3@resmed.com.au
The old batteries can be disposed locally. Let you know if you have questions.