anticipate minor difficulties before they became full blown
problems. For example, multidisciplinary work evaluations
in a PICU at the end of each shift worked to enhance team
communication and protect against emotional exhaustion
[19]. Other interventions are more broadly based and can
prevent conflicts arising from differences in status, education,
roles, and goals [20]. Look for common concerns
among the group in order to develop a foundational sense of
solidarity, explore concerns, and allow each member to be
heard and acknowledged. For some clinicians, identifying
both their thoughts and feelings is important but a high-risk
strategy in some medical fields. Successful conflict resolution
rests on the acknowledgment that this is a gradual process
in which an issue may need to be revisited several times
before achieving full resolution [20].
anticipate minor difficulties before they became full blownproblems. For example, multidisciplinary work evaluationsin a PICU at the end of each shift worked to enhance teamcommunication and protect against emotional exhaustion[19]. Other interventions are more broadly based and canprevent conflicts arising from differences in status, education,roles, and goals [20]. Look for common concernsamong the group in order to develop a foundational sense ofsolidarity, explore concerns, and allow each member to beheard and acknowledged. For some clinicians, identifyingboth their thoughts and feelings is important but a high-riskstrategy in some medical fields. Successful conflict resolutionrests on the acknowledgment that this is a gradual processin which an issue may need to be revisited several timesbefore achieving full resolution [20].
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