anticipate minor difficulties before they became full blown
problems. For example, multidisciplinary work evaluations
in a PICU at the end of each shift worked to enhance team
communication and protect against emotional exhaustion
[19]. Other interventions are more broadly based and can
prevent conflicts arising from differences in status, education,
roles, and goals [20]. Look for common concerns
among the group in order to develop a foundational sense of
solidarity, explore concerns, and allow each member to be
heard and acknowledged. For some clinicians, identifying
both their thoughts and feelings is important but a high-risk
strategy in some medical fields. Successful conflict resolution
rests on the acknowledgment that this is a gradual process
in which an issue may need to be revisited several times
before achieving full resolution [20].