The Listening Behaviors of Managers in the Workplace
This study specifically examined the effect listening training, educational level,
and amount of tenure had on managers’ listening behaviors in a workplace environment
as measured by Brandt, Brandt, Emmert, & Emmert’s (1992) Listening Practices
Feedback Report-3600 (LPFR-3600), which corroborates with Nichols’ (1947, 1955,
1957) and Nichols and Stevens’ (1957) seminal writings pertaining to listening in a
business setting. It was also theoretically based on Drucker’s (1974) view of
management