Inspirational Motivation
Elements of Bass's inspirational motivation component include motivating staff members and identifying a clear vision and the means to support goal achievement. Implementing these types of behaviors (eg, enthusiasm on the part of the leader, challenging staff members to higher levels of achievement, establishing shared accountability for goal achievement) can foster a collective team spirit. These attributes were fundamental in establishing a strong strategic planning process. Our strategic planning processes begin with our board of directors and senior leaders, and goals are then disseminated to all departments. Members of the board and senior leaders have identified five critical success factors people, service, quality, efficiency, and finance that drive strategic planning in all departments. On an annual basis, our nursing division conducts an all day strategic planning process that includes all nursing leaders, educators, and chairs of shared governance councils. Participants produce the annual goals for nursing and all service lines, which they bring to the unit or departmental level as appropriate. Staff members in surgical services use the five critical success factors and the established nursing goals to set departmental goals. After perioperative staff members and leaders determine goals for the department, they display them on the departmental knowledge bulletin board for everyone to view, and these are updated as needed. On a periodic basis, leaders present reports on the status of goal achievement to staff members at departmental