When it comes to one of the most successful businesses in the world, Starbucks will definitely be on the list, with its Chairman and CEO Howard Schultz on its helm. The company’s stature in the industry is attributed to Schultz’s leadership style.
According to a leadership theory formulated in 1978, there are two leaders, transactional and transformational. The man behind one of the world’s most ethical companies, Starbucks, applies the latter. Transformational leaders inspire their team and encourage members to develop as individuals and be part of a collective team to work towards achieving objectives. This is the type of leader Howard Schultz is and he ensures there is trust, respect, honesty and commitment in the company he is running.