Cases-8: Creativity Training programs Sam is assistant sales manager and having about 50 sales forces under control. He reports to Tom the manager Sam said Tom "things are going downhill here and we got to do something. Sales are off, profits are down, our employee turnover is high and getting higher, and customer complaints are going up. They complain about the products, service, their personality, the prices, everything. I really don't think any of sales forces are doing the best. They could and maybe some more training would help. Look into it far me, would you and see if you can figure out how you and I between us can find time to train our staffs to do a better job. sales forces I want to start tomorrow I have got three new coming in at 10.00 AM Questions