Unstructured decisions involve a lot of uncertainty, meaning that there are no definitive or clear-cut solutions.
•For instance, with unstructured decisions, each decision maker may use different data, assumptions, and processes to reach a conclusion.
•Rely on intuition, judgment, and experience.
•Typical unstructured problems include planning new services to be offered, hiring an executive, predicting markets, or choosing a set of research and development projects for next year.