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IDEAS CULTURE
How Japan’s Culture of Apologies Is Teaching Me to Stop Saying ‘I’m Sorry’ All the Time
Louise Hung
Oct. 21, 2014 SHARE
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I've caught myself apologizing to a table I jammed my toe on. The table and I are still friends
This story originally appeared on xoJane.com.
I’ve always been the one who feels a knee-jerk need to apologize for everything.
Very often I mean it. When you’ve had a bad day, when something sad or terrible happens to you, when I’ve done something stupid and my actions warrant an apology, you can count on me.
When an actual “I’m sorry” is necessary, you’ll never find a person more willing to gnaw on a piece of your frustration, anger, or sorrow with you. These past few years, I’ve been making a concerted effort to divvy out my “I’m sorries” much more judiciously so that they actually MEAN something. Most people deserve something more than a breathless attempt at smoothing things over.
However, when I’m nervous, unsure, or feeling guilty (whether it’s necessary or not), “I’m sorry” can become my version of “Oops” or worse, “Don’t you think you should say the same?” Ugh, passive-aggressive BS.
Lately, through all the struggles and victories of living in Japan, I’ve found “I’m sorry” popping up more and more in my English vocabulary. Some of it is an attempt at cultural acclimation, some of it is just plain old Default Louise trying to absorb some sort of real or perceived faux pas.
I could spend thousands of words talking about how I got this way — upbringing, social anxiety, people pleaser, self preservation, fear of judgement, blah blah blah — but whatever all of that amounts to, and while I begrudgingly accept this part of myself, it’s a part of me that is at times wholly useless.
For crapsake, I’ve caught myself apologizing to a table I jammed my toe on. The table didn’t care, and neither did all the people who weren’t there to witness it. The table and I are still friends.
I’m fully aware that an onslaught of apologies when I have no reason to be sorry is not only annoying but can be vaguely offensive. No Lou, you’re not sorry when the words just tumble out. What I’m actually saying is, “Don’t blame me” or “I feel dumb.”
I really started paying attention to how I handed out apologies when a dear friend and professional mentor finally snapped at me.
“Louise, cut out the ‘I’m sorries.’ You’re better than that. You don’t mean it, and you don’t have to. Don’t waste your words. Mean what you say.”
And all I wanted to do was say, “I’m sorry.”
It’s an ongoing battle. “I’m sorry” is not a prefix, a suffix, a qualifier, or a “Get Out of Jail Free” card for when I’m uncomfortable. But in Japan, I’m having to negotiate the “I’m sorries” in a whole new way.
From what I’ve observed so far, Japan is a culture of apologies. I’m not saying that Japanese people are insincere or pushovers. Far from it. Rush hour in a busy subway station or negotiating with the friendly but unwavering cell phone salesman over the up front, one year service payment due in CASH, will teach a person that right-quick.
What I am saying is that as a culture that is incredibly polite, sensitive, and gracious, apologizing is part of formal interaction. “Apologize first” is just the way things are done here. Often times when I’m out and about with fluent Japanese speakers, I’ll hear the nugget of a request or question imbedded deep within profuse apologies and slight bows. Yet despite the social requirement, people really seem to mean it when they apologize.