Should firms perform logistics services on their own or
should they buy them from a logistics provider? Today’s global
competition forces companies to re-evaluate their existing
processes, technologies and services in order to focuse on
strategic activities. Outsourcing is now increasingly used as
a competitive weapon in today’s economy. External parties
can often do job quicker, cheaper and better. This has resulted
in an increasing awareness of the importance of the
make-or-buy decision, the dilemma organisations face when
deciding between keeping logistics services in house or purchasing
them from an outside logistics provider.