I wanted your feedback on some of the issues Matthanee has been facing and appreciate if you could share your experience and knowledge when you were working for Getty.
· Matthanee seems to struggle with paperwork, clients not accepting our invoices, asking to change date and name etc. Did you come across this issue and how did you handle it?
· Did you contact Key customer accounts to chase for payment of outstanding invoices?
· Did you train Matthanee on how to chase customer, both Key and Non-Key?
· What are the major issues you faced and any suggestions on how this can be improved?
· Do you think Matthanee is capable of handling the AR and Collections responsibilities for Thailand?
· Please share anything else that you think is important?
Appreciate if you could reply by end of today.