the team should not become complacent, however. Without effective management, its performance may begin to decline as the team passes through the stages of de-norming, de-storming, and de-norming. Indeed, John Puckett, manufacturing vice president for circuit-board manufacturer XEL COMMUNICATIONS, says, "The books all say you start in this state of chaos and march through these various stages, and you and up in this state of ultimate elf-direction, where everything is going just great. They never tell you it can go back in the other direction, sometimes just as quickly."
In de-norming, which is a reversal of the norming stage, team performance begin to decline as the size, scope, goal, or members of the team change. Whit new members joining things are questioned and challenged. Expression of ideas and opinions becomes less open. New members change team roles and behaviors.
In de-norming, which is a reversal of the storming phase, the team's comfort level decreases. Team cohesion weakens as mor group members resist conforming