We employ a global network of drug safety staff to collect, process, evaluate and report safety information on the Roche products. Reporting any issue related to the safety or quality of our medicines is obligatory for every Roche employee becoming aware of such instances. Every adverse event report is entered in a database and assessed individually.
When a healthcare professional or patient reports an event, we take responsibility immediately by:
following up with the reporter where necessary
capturing the adverse event data in the Global Roche Safety Database and assessing the report in relation to the known safety profile of the product
forwarding relevant reports to the regulatory authorities as per country-specific regulations
evaluating any new and emerging safety information
The quality of our processes and systems are regularly audited internally and inspected by major regulatory authorities.