Dear waraphopchaimongkol,
The parcel now is in normal transit, it is sent via regular air mail which takes about 30 days to your country if no delays from post office or customs, now it is 12 days, could you please wait 18 more days?Your patience would be highly appreciated.
If you do not get the item by then, please contact us, we will try our best to help you.
Please kindly do not leave us any negative neutral feedback or open case, as we did ship your item timely and will solve problem in your favor, we appreciate your understanding.
Merry Christmas and all the best to you and your family in the coming new year.
Anna