Table 2
Influence of crowding perception variables on satisfaction.
How crowded do you perceive the ski slopes today?
How satisfied are you with your
holidays?
sig.
0.000
33.9% of the respondents who state that there are too many or many visitors on the ski slopes are not satisfied or state “it
was ok”;
Those who perceive not many visitors on the ski slopes state they are satisfied.
How satisfied are you with the quality of
the ski facilities?
sig.
0.000
43.2% of the respondents who state that there are too many visitors on the ski slopes, are not satisfied at all or not
satisfied;
Only 10% of respondents not perceiving too many visitors on the slopes are not satisfied at all or not satisfied.
How comfortable do you feel on the slopes with the actual number of visitors?
How satisfied are you with your
holidays?
sig.
0.002
22.7% of the respondents who state that they feel uncomfortable are not satisfied or state “it was ok”;
From the respondents who state that they feel comfortable on the slopes, only 10.5% are not satisfied or state “it was ok”.
How satisfied are you with the quality of
the ski facilities?
sig.
0.001
71.4% of the respondents who state that they feel uncomfortable are not satisfied or state that the quality is ok (they are
not satisfied/very satisfied);
This answer (not satisfied or “the quality is ok”) is given by 42.1%, which feel comfortable on the slopes with the actual
number of visitors. The rest is satisfied/very satisfied.