The rent is payable on the commencement of the rental period for the entire envisaged period. (Note: Payment of the rent at the end of the rental period can be arranged).
Guests who do not take up residence for personal reasons will still be liable to pay the agreed rent. This also applies in cases in which guests are prevented from taking up residence because of personal circumstances beyond their control.
Guests are obligated to inform the housekeeping manager without delay of any personal circumstances that prevent them from taking up residence. Where it is possible to put the apartment to alternative use (by making it available to others), guests will be reimbursed for the rent due for this period.