- In parts of Customer Service.
Question: When clients complained about service.
Answers:
1. “Sorry, Sir/Madam for the delay in serving you your meal, Please accept our apologises, the meal is on the house.”
(Position: Restaurant Manager)
2. “I'm so sorry that you get your order so late. We give you free.”
(Position: Head Waitress)
3. “I'm sorry to have kept you waiting so long and waste your time.”
(Position: The Catering Department)
4. “I'm sorry for late reply, but I never forgot your enquiry.”
(Position: Wedding Planner)
5. “I'm sorry to have kept you waiting.”
(Position: Telephone Operator)