A printer purchased three months ago has broken down for a fourth time
1. Bought the new printer purchased
2. Send it for the technician for fix it
3. Search the solution for fix it in the internet or the other there.
4. Lent the printer purchased from the other company or subsidiary
5. Stop to sold until the printer purchased can use
Choose the solution 1. Bought the now printer purchased because if the company have the printer purchased so fast, the company will can take to deal for be fast and then you won’t lose the customer for deal with the company
An order from a hospital for 500x100 ml of medicated gel has not arrived
1. Deal with other supplier
2. Request the time more
3. Suggest the goods, it can compensate the 500x100 ml of medicated gel
4. Told the hospital the 500x100 ml of medicated gel out of order
5. Stop the deal
Choose the solution 2 Request the time more because if the company told the hospital didn’t have the order from the hospital so the hospital will bought the item from another company. So the company should told the hospital for add the time for send the item to the hospital.
A travel agent promised to send out an airline ticket for departure tomorrow it has not arrived
1. Bought the ticket and take the bill to agent
2. Call the agent to talk about the airline ticket
3. Call the agent to talk about for the meeting later
4. Asking the agent about “did you send the airline ticket”
5. Didn’t contract for deal with this agent or this company
Choose solution 3 Call the agent to talk about for the meeting later because having a problem to contract and the ticket airline hasn’t arrived for the company if we didn’t contract for deal with this agent, the company will lose the way for take the business. So call the agent to talk about for the meeting later that was the best idea in every solution