Thank you for your staying with us at Lotus Paradise Resort on June 14. It has come to our attention that, in error, your credit card account was charged twice.
Please accept our sincere apology. We are very sorry to have charged you twice for the same our service.
We will refund the one of charging the credit card by cash amount 9,000 Baht. The credit card will appear on your next statement twice times for paying the accommodation. We sincerely apologize for the error and any inconvenience you have been caused.
We look forward in hearing from you and looking forward to welcome you at Lotus Paradise Resort.