Since the formation of the Feedback Unit in 1985, the Government has consulted extensively with the public. In 2010 alone, there was an average of two to four public consultation exercises launched each month. Under eGov2015, the focus will continue to be on raising the awareness of Government's e-engagement efforts by keeping citizens informed and linking up citizens who are keen to provide views on the formulation of public policies with government agencies.
The REACH (or Reaching Everyone for Active Citizenry@Home) portal will be further enhanced as the official channel for news and updates on all government consultation exercises. New features, such as alerts on new e-consultation exercises for citizens via social media channels and mobile applications will be introduced. To encourage participation, simpler ways for citizens to provide feedback (e.g. via quick polls) will also be considered. Guidance to government agencies will also be provided to facilitate the adoption of best practices in e-consultation exercises.