The development of air transport activity worldwide has increased the demand for airport services and the need
for more efficient processes of servicing aircraft, passengers or luggage. The level of competition in the European,
North American or Asian markets has grown, and broader possibilities of choice have opened up for airlines in
respect of the airports which can be used as a base and as connecting ones on their flight map. All air carriers seek to
expand their operations at efficiently operating airports in order to reduce their costs and increase the quality of the
services provided to the passengers (Oum, Yu, & Fu, 2003). In carrying out their activities, airports aim at
maximising the movement of aircraft, thus increasing the efficiency of operations in the competitive environment in
which they function. In many countries, airports have turned from state monopolies into competing operators, and
The development of air transport activity worldwide has increased the demand for airport services and the need
for more efficient processes of servicing aircraft, passengers or luggage. The level of competition in the European,
North American or Asian markets has grown, and broader possibilities of choice have opened up for airlines in
respect of the airports which can be used as a base and as connecting ones on their flight map. All air carriers seek to
expand their operations at efficiently operating airports in order to reduce their costs and increase the quality of the
services provided to the passengers (Oum, Yu, & Fu, 2003). In carrying out their activities, airports aim at
maximising the movement of aircraft, thus increasing the efficiency of operations in the competitive environment in
which they function. In many countries, airports have turned from state monopolies into competing operators, and
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