During last decades, a large number of authors
have addressed the issue of Information System
performance evaluation. Most of complexes and
classifications of criteria for evaluation of
Information System functionality and
successfulness in organization are defined. In this
field of interest, several studies stand out, such as
DeLone and McLean, proposed by Bailey and
Pearson, referred by Avison and Fitzgerald, Burch
and Grudnitski. Evaluation criteria of Information
System functionality performances referring to the
user’s satisfaction with Information System in the
frame of TQM concept (Total Quality
Management) are considered as Information
System top validation