Mediating Variable (Trust)
To assess the variable trust, this research use the scale developed by Podsakoff in 1990. This scale of trust consisted of 6 item questions which divided into two dimensions. The first dimension is the member’s faith to the leader’s intentions.. This dimension tries to see how much he or she as the member trusts his or her leader not to deceive them. The last dimension is the member’s loyalty to the leader.
Moderating Variable (Emotional Intelligence)
To assess the participant’s emotional intelligence, the scale developed by Wong and Law (WLEIS – Wong & Law Emotional Intelligence Scale) was used in this research. This emotional intelligence scale consisted of 16 items of questions with four dimensions such as ability to feel self- emotion, others- emotion, and also the use of emotion and how they regulate their emotion. All the dimensions have 4 items questions each. The first dimension named Self - Emotion Appraisal (SEA) assess a person ability to understand their own
emotions. The second dimension named Others-Emotion Appraisal (OEA) asses a person ability to understand other’s emotion. The third dimension named Use of Emotion (UOE) is the person’s ability to use their emotion to enhance their performance. The last dimension named Regulation of Emotion (ROE) which assess the person ability to manage their emotion.