Meeting and Greeting
Canadian businesspeople often begin relationships in a reserved manner; once people get to know one another is becomes friendly and informal.
Canadians appreciate politeness and expect others to adhere to the proper protocol for any given situation.
Shake hands with everyone at the meeting upon arrival and departure.
Maintain eye contact while shaking hands.
Men may offer their hand to a woman without waiting for her to extend hers first.
Honorific titles and surnames are usually not used.
However, academic titles are important in Quebec and are used with the honorific Monsieur or Madame.
Business cards are exchanged after the initial introduction.
In Quebec, have one side of your business card translated into French. Hand the card so the French side faces the recipient.
Examine any card you receive before putting it in your card case.